The Sci-fi Weekender is a ticketless event. When you book online, you will receive a booking confirmation with a unique booking reference. You will need to print out this information and bring it to the event. You will also need ID for check-in – this can be either your driving licence, passport or bank card.

All adult guests are required to bring photo ID.

Doors open approx 11am on the Thursday

Guests will be expected to leave the site at 12pm on Sunday.
There will be a holding deposit (for damage) of £100 per accommodation unit which will be charged on check in. This can be in cash or pre-authorised on a credit/debit card. If you choose to have the express check-out option you are free to leave when you are ready. If you take the express check-out option and damages are found after you have left we will be within our rights to charge you for any unreported damage caused. However, if you prefer for your room to be checked for damages, please advise main reception and we will send a security officer to check your apartment. Once checked, your card authorisation will be released and you are free to leave. Please contact the call centre on 0207 193 1164 for more details.

Signing passes are included in the price of the VIP & Royalty packages. This allows you to one autograph from each of the headline talent signing. Photo’s are not included, but you may bring any item you wish. Signing slots will be allocated by a raffle ticket system in order to keep your waiting time as short as possible. Slot times will be advertised on the big screen in the main arena, and social media throughout the event. Signing passes are not transferable from person to person. Once you have your signing pass, there will be no additional charges for obtaining signatures; BUT PLEASE NOTE printed photos of the actors or other signable items are not included. Your signing pass only entitles you to one signature per guest. Please note that we cannot guarantee that you will get any particular guest’s signature – that’s dependent on how long a guest is available to sign for, and the amount of demand for their signature. Authors and comic creators will sign autographs in a different area of the venue for free, although you may want to purchase one of their books. All pass holders will have an opportunity to get autographs on a ‘pay per signing’ basis, the price of which is at the discretion of the individual artist or actor. This will also be implemented using a raffle ticket system as explained above

Please contact us direct on info@scifiweekender.com. We will answer any further questions promptly based on your response.

We are now able to take deposits payments. Deposits are £50 per person plus booking fee, and balances will be due in by 1st August 2019 (for SFW10) and 1st December 2019 (for SFW11). To pay balances, please contact us on 0207 193 1865.

If you don’t have anyone to share accommodation with then we can also arrange ticket-only packages that can be purchased per person. There are a limited number of apartments available for one person. If these are not showing as available online then contact us on 0207 193 1164.

Two keys per apartment will be issued to you at check-in. Keys not handed back in to main reception at check-out will be charged at £5 per key.

No smoking is permitted in apartments or caravans.

Alcohol will be served the whole time the arenas are open. If you do drink, don’t drive – everything on site is within walking distance.

Yes. You can bring as much food and drink as you like, but this can only be consumed in your accommodation.

You have to be out of the arenas at closing time, which is around 2am each night. (Due to licensing restrictions, non-residents must be off site by midnight).

All names in the same booking reference will be allocated to the same apartment. For group bookings of eight people or more, please contact our call centre on 0207 193 1164 who will request apartments close together for you. This is only a request and we can’t guarantee to fulfil it.

No but Cosplay is encouraged across the event, and you’ll see many cosplayers and professionals walking about. Photography is encouraged, just ask nicely! We would ask, however, that no dangerous weaponry be brought into the public areas. So no metal swords, daggers or other edged or sharp fighting weapons. No real, or realistic looking, guns. And no weapon which is functional. There are venue stewards around and they will advise if they feel there is an issue. And we’re sorry, but their decision is final. Please be sensible and be safe..

This is fine in the large main arena. In smaller sessions, please ask the moderator if it is okay. Filming is absolutely forbidden in the screening zone area.If you wish to cover the event as a member of the press, please contact our press officer, charl@darkwatch.net 

No. If you are found to be flyering or self-promoting at the event without permission, you will be asked to leave the site immediately.

To replace a wristband or lanyard that has been reported lost, there is a charge of £50. You will need to bring ID to main reception to be issued with a replacement.

There are wifi hot spots on all parts of the site, but this is an outsourced service, and costs approximately £7 per day per device.

All parking for cars and bikes will be free of charge (as with most car parks, cars and bikes are left at the owner’s risk). You will be issued with a car sticker that you will need to fill out with your contact number, in case we need you to move your vehicle. Day ticket holders may have to park outside of the site depending on the availability of space.

There will be a medic on site at all times. The medic’s number will be displayed in all public areas, and they can also be called by security and reception staff.

You can hire fun equipment like pedal karts and bikes. There’s also an arcade area on site. It’s less than a mile to Great Yarmouth town centre and other local beauty spots are a short drive away.

Most of the Weekender is fine for kids, though some of the screenings will only be suitable for grown-ups. Unfortunately, there are no child-minding facilities.

We have a limited amount of free child places and discounts – Children under 16 at the time of the event go for free. All children’s places must be booked with our call centre on 0207 193 1164.

Please do not come to the site with any offensive weapons or anything that might be considered dangerous. We operate a zero-tolerance drug policy.

A limited amount of daily tickets are now on sale. These are valid from midday until midnight (you will need to leave the site by midnight). Accommodation is not included in the daily ticket package. These can also be booked via our call centre 0207 193 1164 or at www.scifiweekender.com

To make a cancellation, please email us at info@scifiweekender.com. See terms and conditions for cancellation charges.